Security / Intercoms / Home Automation
Ten
good reasons why your alarm system should be monitored by
Consolidating Monitoring:
1) Professional Staff
Our staff are carefully screened before being employed. All staff are
security cleared by the Edmonton Police Service or the Royal Canadian
Mounted Police. The majority of operators employed by Consolidated have
multiple years of experience in the business of alarm monitoring.
2) Professional Equipment
Consolidated uses the very latest equipment to receive signals from
customers alarm systems, allowing multiple formats, higher speed
reporting and call display. Facilities exist for the monitoring of
dedicated and wireless alarm systems as well as cellular systems.
Consolidated also uses a professional Security Information Management
System software program to monitor alarms.
3) Operator Expertise
All monitoring station staff receive several weeks of training before
being allowed to handle alarms on their own. New operators are closely
monitored for a period of 6 months and received on-going training for
the next 2 to 3 years. Senior operators with more experience train new
operations staff on use of various alarm systems, detection of and
trouble shooting of network faults, improved utilization of computer
resources and advanced False Alarm reduction techniques.
4) Reduced Costs
Daily reporting of false alarms, faults, mechanical problems and
malfunctions to your alarm servicing company improves the reliability
of your alarm system, and reduces and prevents costly false alarms.
5) Technical Support
Consolidated offers technical support to all alarm companies and their
customers. Instead of waking a technician up at 2:00 in the morning,
our dedicated resourceful staff can resolve most minor problems over
the phone. Advanced technical support is available from management for
alarm companies, including programming work sheets and transmission
format information.
6) 100% Redundancy
The monitoring station has been designed to Underwriters' Laboratories
of Canada Standards and has been constructed to withstand virtually any
form of disaster and/or attack. All electronic receiving equipment,
computers and standby power supply equipment has a redundant back up
unit. All technical equipment is supported and maintained by in house
personnel 24 hours a day. As well, all vital information is backed up
and stored many times each day.
7) Station Performance
Sophisticated computer software developed by one of the
world's leading station automation software companies ensures that all
alarm events are processed accurately and efficiently without delay.
Voice recorders, call logging and computer data tracking systems enable
performance to be monitored and improved.
8) Remote Monitoring
Consolidated Monitoring uses the Internet to help keep costs low.
Monitor substations transfer information via the Internet with multiple
connections using cable, DSL, and/or dial-up. This limits long distance
charges, helping you to remain competitive.
9) Privately Owned and
Operated
Consolidated Monitoring is 100% privately owned and operated. It has no
business interests in other parts of the country or the world, allowing
it to operate autonomously of "corporate head offices". This allows
Consolidated to keep on top of changing technology, and the evolving
needs of our clients.
10) Integrity
Consolidated Monitoring is one of a handful of monitoring stations in
Edmonton to have ULC listing. Consolidated is a member of the Canadian
Alarm and Security Association. We are actively involved in developing
and maintaining standards on both a local and national level for the
alarm industry.
©CML - Used
with permission.